You may be wondering whether you will have the right to return products to our store.
Here you will find the rules according to which we process returns:
A return is possible if the product has not been opened and shows no signs of use.
The rules for this decision are as follows:
- The purchase was not made more than 14 days ago
- Provide information that will allow us to verify your order – address, bank account number, first and last name.
- Your return will be processed; if the verification is positive, we will refund the funds to the specified bank account.
Responsible purchases
Return of unopened supplements
Our policy does not allow us to accept damaged supplements, so if:
- The Products are broken or unpacked, we will not accept them
- More than 14 calendar days have passed since the purchase
- In such a case, withdrawal from the purchase is contrary to the rules and the application will be rejected.
We are available for your questions - we will be happy to answer during working hours!