Order status

You have placed an order on healthlabspharm.com and want to know when the parcel with the selected food supplements will arrive at the specified address? See how you can obtain this information!

To find out the status of your order...

  1. Look at the message you received after placing the order and check its number
  2. Contact us using the form and enter the order number
  3. You will receive a quick response telling you where your parcel is currently located and when it will arrive.

How long does order delivery take?

We process customer orders on working days from Monday to Friday.

  • If you placed your order by 12:00 GMT+2 on a working day, the products will most likely be shipped the same day.
  • If the order arrived after 12:00 GMT+2 on a working day or was placed during the weekend or on a holiday, we will process it on the first working day after the order date.
  • Remember that delivery time depends on the company providing the delivery – it may be up to 7 working days after confirmation of the order.
  • In exceptional cases, if the product is out of stock in our warehouse, the delivery time may be longer. You will be informed in each such case.
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